Role Overview
As a Solutions Engineer, you'll work as part of a driven team to unlock the full potential of our voice AI platform for a growing customer base, scaling technical solutions to enterprise customers.
About Elevenlabs
ElevenLabs is a voice AI research and deployment company focused on making content accessible in any language and voice.
Key Responsibilities
- Collaborate strategically with Account Executives to enhance the technical aspects of the sales process.
- Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions.
- Craft compelling technical demonstrations that clearly communicate our product's value proposition.
- Create technical enablement resources that amplify our sales team's effectiveness and technical fluency.
- Build self-service tools and documentation that empower customers to implement solutions independently.
- Identify opportunities to productise common integration patterns or features, and work with our product teams to make these real!
Requirements & Eligibility
- Are passionate about AI, technology and ElevenLabs products.
- Enjoy working directly with customers, iterating on solutions and providing tailored support
- Have a talent for identifying patterns that can be standardised and scaled.
- Have strong empathy for customers, sales and product teams.
- Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions
- Experience working with customers.
- Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns.
- Excellent communication skills with the ability to adapt messaging to different audiences.
Required Skills & Tech
PythonSoftware ArchitectureAISolutions Architecture