Zip

Actively Hiring

Solutions Director

San Francisco, United States

Full time

Role Overview

We are seeking a Solutions Director to act as a senior implementation leader within our Solution Consulting organization to drive strategic, global, and highly complex enterprise implementations.

About Zip

Zip is the AI platform for enterprise procurement built for humans and agents working together. By orchestrating procurement across teams, tools, and suppliers with the help of AI agents, companies can secure the resources they need to innovate faster than ever before.

Key Responsibilities

Serve as the Executive Sponsor and senior implementation authority on strategic, Fortune 500, and highly customized enterprise deployments
Evaluate current delivery methodologies and design scalable, repeatable processes for discovery, solution architecture, workflow design, and testing
Act as a player-coach and mentor to Senior Implementation Managers and Solutions Architects
Partner closely with Sales, Product, Engineering, and Customer Success leadership
Implement rigorous project health monitoring, risk escalation frameworks, and quality assurance standards

Requirements & Eligibility

10+ years of experience in enterprise software implementation, professional services, solutions architecture, or management consulting
At least 4+ years in a senior leadership or director-level capacity at a SaaS or B2B enterprise technology company
Demonstrated success overseeing complex, multi-workstream deployments for large-scale enterprises
Track record of scaling professional services or implementation teams
Outstanding communication, negotiation, and conflict-resolution skills

Required Skills & Tech

WorkdayNetSuiteSAPOracleProcurementERP integrations