Role Overview
Zendesk is looking for an innovative and passionate product manager to drive product development product experiences at Zendesk. This leader will be critical in defining the strategy, vision, and roadmap around our notifications platform for human agents and admins, in addition to defining products that ensure human agents are accountable to adhere/meet their KPIs around their customer service performance.
About Zendesk
Zendesk is a global leader in AI-first customer service and employee service software, renowned for its powerful yet customer-friendly solutions. At Zendesk, we believe in building better customer relationships through our suite of products that are smart, flexible, and reliable.