Role Overview
As visionary architects of our AI-powered Resolution Platform, AI Success Strategists shape and deliver long-term AI success for our customers. This role transcends technical deployment; it is about owning the strategic AI roadmap, maximizing business impact, and builds executive partnerships from day one so AI initiatives start strong and scale predictably.
About Zendesk
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we empower billions of interactions across more than 160 countries, giving businesses the ability to win hearts with Zendesk.