Xero

Actively Hiring

Account Manager

Melbourne, Australia

Full time

Role Overview

In this role you will drive measurable growth by creating new revenue streams across small and medium business accounts. Through high-volume outreach, you will introduce key product integrations to existing customers, helping them streamline their operations and unlock platform value.

About Xero

Xero supports flexible working environments with modern office spaces designed for collaboration and connection, helping small businesses thrive.

Key Responsibilities

Executing high-volume outbound campaigns to engage assigned small business accounts.
Promoting integrated payment and financial solutions including Stripe and GoCardless.
Managing conversion pipelines using curated account lists provided by data science teams.
Applying structured sales methodologies to track metrics and achieve target goals.
Maintain Salesforce records and provide insights to optimise messaging and conversions

Requirements & Eligibility

Direct experience in sales, customer success or business development roles with a focus on active outbound prospecting and building pipelines.
Comfort operating in a fast-paced environment while meeting consistent activity and target metrics.
Strong consultative communication skills to uncover customer needs and explain product benefits clearly.
Proven track record of pipeline management and tracking conversion metrics in CRM systems like Salesforce.
A self-motivated approach to sales activity combined with a collaborative mindset to share best practices with your team.

Required Skills & Tech

SalesforceCRMStripeGoCardless