Role Overview
As an Own Store Support Specialist, you will provide technical support to Western Union's company-owned retail locations, helping ensure store technology remains reliable and operational. You will troubleshoot hardware, software and connectivity issues while working closely with store colleagues, internal IT teams and external service providers to minimise disruption and deliver a positive support experience.
About Western union
At Western Union, we are more than a trusted name in global payments. We are moving beyond remittances, beyond cash, and beyond the expectations of our customers. Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments, with the goal of helping pe