Role Overview
Responsible for the real-time oversight and operational performance of Western Union's global Contact Support Centers, playing a critical role in ensuring business continuity, customer experience, and contractual service commitments across multiple regions and lines of business.
About Western union
At Western Union, we are more than a trusted name in global payments. We are moving beyond remittances, beyond cash, and beyond the expectations of our customers. Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments, with the goal of helping pe