Role Overview
You'll own the day-to-day performance and evolution of Wagmo's Support and Claims automation. You'll monitor production AI workflows, tune prompts and logic, and keep automation accurate, useful, and personal as we scale.
About Wagmo
Wagmo is a modern pet healthcare company built around how pet parents actually care for their pets. We partner with employers to provide a complete approach to pet and pet-parent wellbeing, from preventive wellness plans and emergency coverage to 24/7 pet telehealth guidance. Founded in 2017 and female-founded, Wagmo is headquartered in New York Ci