Role Overview
We are looking for a Product Manager to lead the team responsible for the Live Desk and Analytics products within the VTEX CX Platform. This is a high-ownership role where you own the product and the team that builds it, making evidence-based decisions and leveraging AI to shape customer experiences.
About Vtex
VTEX is a global commerce platform that helps brands and retailers grow. Our CX Platform combines customer service and conversational commerce, enabling merchants to connect with customers throughout their buying journey via AI agents.