Virtusa

Actively Hiring

Data Analyst

Hyderabad, India

Full-time

Role Overview

The Data Analyst is responsible for tracking, analyzing, and forecasting workforce and operational metrics to enable efficient delivery across Deal Operations and QA functions.

About Virtusa

Virtusa is an IT Services and IT Consulting company.

Key Responsibilities

Monitor and forecast volume trends, productivity, and staffing requirements across workflows

Create and manage rosters, shift schedules, and resource allocation ensuring SLA adherence

Track planned vs. actual capacity utilization and provide variance analysis

Manage real-time queue monitoring to balance workloads across teams and locations

Maintain and publish daily/weekly/monthly dashboards covering key metrics

Analyze operational data to identify trends, bottlenecks, and improvement opportunities

Build and automate reporting templates in Google Sheets, Excel, Looker, or BI tools

Support WBR/QBR/MBR presentations with data insights and performance narratives

Requirements & Eligibility

Mid-Senior level experience
Experience in workforce planning and scheduling
Proficiency in data analytics and reporting
Familiarity with Google Sheets, Excel, Looker, or BI tools

Required Skills & Tech

Google SheetsExcelLookerBI toolsData AnalyticsWorkforce Planning