Role Overview
This is a senior-level position focused on supporting and coaching associates to enhance overall performance. Responsibilities include facilitating training, conducting calibration sessions, performing random call listening, and handling consumer contacts via multiple channels providing prompt resolutions.
About Transunion
At TransUnion, our Workforce for Good is built on purpose, impact, and opportunity. We empower our people to grow, innovate, and make a meaningful difference for our communities and customers all while being supported to thrive both professionally and personally.