Role Overview
The Quality Assurance Lead will support the UK/Europe Member Operations team by leading the QA function. This role involves developing QA strategies, managing team performance, ensuring alignment with business objectives, and driving member-centric service improvements through data-driven insights and cross-functional collaboration.
About Tide
Tide is a financial technology company transforming the small business banking market. They provide business accounts, banking services, and administrative solutions like invoicing and accounting to over 2 million members globally. Tide operates with a mission to help SMEs save time and money, supported by a global team of over 2,800 employees.