Tide

Actively Hiring

Fraud Alert Review Analyst

Hyderabad, India

Contract

Role Overview

We are looking for a driven Fraud Alert Review Analyst with a good understanding of all concepts of Fraud to help ensure Tide is taking all relevant steps to detect and prevent all aspects of fraud.

About Tide

At Tide, we help SMEs save time and money in the running of their businesses by offering business accounts, related banking services, and a comprehensive set of administrative solutions.

Key Responsibilities

Analysing transactions across a variety of payment types and products, looking for signs of Fraud
Conducting open source investigations and using a variety of tools to undertake reviews
Managing your own case load to meet performance targets for Productivity and Quality
Prepare clear and concise SAR narratives, ensuring regulatory and internal standards are met
Maintain thorough records of evidence, decision-making rationale, and case progression steps
Make recommendations for process improvements to prevent future occurrences of fraud
Conducting phone calls if required when gathering information from our members

Requirements & Eligibility

1 to 3 years of experience in a Transaction monitoring, Fraud risk related role in financial services
A good eye for detail and ability to identify suspicious activity
Ability to work well as part of a team; decisive; goal-oriented; proactive
A genuinely curious mindset with a problem-solving attitude
C1/C2 level of spoken and written English
Willingness to work in a flexible shift pattern in a 24/7 operational environment

Required Skills & Tech

Fraud Risk ManagementTransaction MonitoringOpen Source InvestigationSAR (Suspicious Activity