Tide

Actively Hiring

Engineering Manager

Serbia, Serbia

Remote first

Role Overview

Tide is hiring an Engineering Manager to lead the SRE team that owns our reliability system.

About Tide

At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.

Key Responsibilities

Hire, coach, and set clear goals for the SRE team
Agree SLOs with service owners and run the error budget policy
Run the observability platform 24/7 in production, including SLOs and platform alerting
Build deployment guardrails such as canary rollouts and auto-rollback
Detect partner degradation early with synthetic monitoring and vendor scorecards
Automate manual incident work, such as recording incident timelines and drafting status updates
Turn post-mortem findings and incident patterns into cross-cutting platform fixes
Track SLO attainment and member-facing reliability metrics

Requirements & Eligibility

10+ years in software engineering or infrastructure engineering roles
3+ years in engineering leadership roles
Strong knowledge of SLIs, SLOs, SLAs, and error budgets
Hands-on experience instrumenting Java, Python, and Go services with OpenTelemetry
Experience using Terraform
Working knowledge of Kubernetes, AWS, and Java
Experience with canary rollouts, auto-rollback, and auto-scaling
Knowledge of reliability patterns such as retries, backoffs, DLQs, the transactional outbox, and feature flags

Required Skills & Tech

AWSKubernetesTerraformOpenTelemetryCoralogixBackstageJavaPythonGo