Thermo fisher scientific

Actively Hiring

System Analyst

Allschwil, Switzerland

Full time

Role Overview

As a System Analyst, you are the first point of contact for our employees for all questions regarding hardware and applications, supporting them with your expertise in solving IT problems.

About Thermo fisher scientific

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer.

Key Responsibilities

Responsible for end-user support (2nd level) and system availability within predefined timeframes within SLA targets
Assist with change control and any infrastructure changes that help to improve functionality
User- and device management including documentation
Support business departments when issues arise and to identify potential improvements
Attention to data and system security and privacy compliance
Alignment to compliance requirements and all IT policies
Collaborate with global IT teams and participate in global IT roll-outs
Collaborate with site leader and management team

Requirements & Eligibility

Completed IT education (e.g. Diploma in computer science, Bachelor Univ.) or similar
Work experience in the end-user support area or comparable areas
Very good knowledge of Windows operating systems and PC hardware
Experiences with Microsoft Office product family
Advanced knowledge about IT infrastructure
Fluent German and good English language skills

Required Skills & Tech

WindowsMicrosoft OfficeIT InfrastructureHardwareEnd-user Support