Service & Engagement Team Leader at Target

Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.

Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitments and consistent operations.

Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.

Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution.

Lead a team of passionate and knowledgeable Guest Advocates, Service Advocates and Front of Store Attendants.

Understand sales goals, business reporting and guest insights to plan and execute daily/weekly workload.

Support Target Loyalty Programs to ensure your team can educate and promote the suite of benefits.

Target

Service & Engagement Team Leader

Role Overview

About Target

Key Responsibilities

Requirements & Eligibility

Required Skills & Tech