Service & Engagement Team Leader at Target

Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience

Ensures every team member understands, is trained, and consistently delivers on Target's guest experience commitments

Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments

Reviews area guest, financial, and team outcome metrics to identify opportunities and take action to improve

Lead a team of Guest Advocates, Service Advocates and Front of Store Attendants

Support Target Loyalty Programs to ensure your team can educate and promote the suite of benefits and offerings

Evaluate candidates for open positions and develop a guest-centric team

Target