Role Overview
The Inbound Operations Team Leader leads inbound, outbound, replenishment, and promotional signing processes for General Merchandise areas, unloading trailer deliveries, preparing merchandise, and building a guest-first culture.
About Target
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.
Key Responsibilities
- Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience
- Ensures every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations
- Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments
- Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution
- Understanding sales goals and plans, and executing daily/weekly workload to deliver department and store sales goals and guest engagement
- Leading and sharing expertise in operations, freshness, accuracy and efficiency
- Utilize workload planning tools to complete all scheduled workload ensuring areas are guest ready at store open
- Assign daily tasks to TMs based on planned workload and guest traffic patterns
Requirements & Eligibility
- High school degree or equivalent
- Age 18 or older
- Previous retail experience preferred, but not required
- Lead and hold others accountable
- Learn and adapt to current technology needs
- Work independently and as part of a team
- Manage workload and prioritize tasks independently
- Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Required Skills & Tech
Retail ManagementInventory ManagementOperations ManagementTeam LeadershipCustomer Service