Role Overview
We are looking for a Founding Customer Success Lead who is a builder that can design the systems from scratch and set them up to scale as the team grows, working directly with the founders to own account coverage and health, retention and save plays, annual commitments and expansion, and voice of the customer.
About Signoz
SigNoz is an open source observability platform built on OpenTelemetry: logs, metrics and traces in one tool. It is designed for an era where agents and humans run observability together. We are a YC company with 32K+ GitHub stars, and revenue grew 4x in 2025.