Samsara

Actively Hiring

Implementation Consultant

Remote - Germany

Full-time

Role Overview

Our Implementation Consultants start the customers journey after signature working with our top customers, owning the customer relationship and being responsible for a successful deployment of Samsara’s solution.

About Samsara

Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations.

Key Responsibilities

Be the Samsara advisor, managing the deployment of Samsara technology to customers
Lead solution workshops to develop L1 processes for business process
Guide customers through change management processes including policy, comms and training
Run training sessions, demonstrate Samsara’s technology, and work through obstacles with executives and day-to-day users
Juggle multiple customer engagements in parallel and work cross-functionally

Requirements & Eligibility

2+ years of experience in an implementation consultant, project manager, or onboarding role
Enterprise SaaS and hardware experience preferred
Strong project management skills with ability to follow methodologies
2+ years experience supporting or working with technical products
Solutions-oriented with strong problem-solving & project management skills
Excellent consultative skills with experience in end-to-end system implementations
Experience managing >20 implementations/projects at a time
Proven track record of building trust and communicating effectively with a wide variety of stakeholders

Required Skills & Tech

Project ManagementEnterprise SaaSChange ManagementCustomer Success