Natera

Actively Hiring

Associate Clinical Oncology Specialist

Orange County, USA

Full-time

Role Overview

The Associate Clinical Oncology Specialist (ACOS) is responsible for contributing to account sales, service, and support activities of all Oncology products.

About Natera

Natera is a diagnostics company focused on changing the management of disease worldwide with non-invasive blood testing.

Key Responsibilities

Work with assigned COS to grow, maintain & support existing customers

Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth

Analyze and monitor patient testing to ensure that patients remain on the protocol prescribed by the Oncologist

Assess the needs of medical professionals and staff members with a focus on customer support, coordination of logistics, and problem solving

Become experts on all Natera Oncology products and processes to maximize effectiveness in the field

Educate medical professionals on the tools and resources that Natera provides to facilitate test order management

Utilize and maintain internal reports of key performance indicators (KPIs) related to patient retention and fulfilled order volume

Be a key team player within the sales organization who can partner with internal stakeholders

Requirements & Eligibility

Bachelor’s degree preferred or Associate’s degree with minimum of 4 years of relevant experience
Medical assistant, clinical support, patient liaison or nursing background in oncology or a Minimum of 2 years of medical sales experience

Required Skills & Tech

Microsoft PowerPointMicrosoft ExcelGmail