Analyst at Mmc

Work closely with Coverholders and DCAs to ensure effective oversight of claims matters.

Case manage claims and help bring complex or contentious issues to a satisfactory resolution.

Monitor credit control activity and liaise with the Accounts team as required.

Use ECF, CLASS, and IMR to notify insurers of first notice of loss (FNOL), provide claim updates, and collect loss and fee payments from insurers.

Review and submit bordereau reports, complete account reconciliations, and manage urgent cash call collections.

Maintain strong working relationships with clients and market participants while meeting agreed SLA, accuracy and service standards.

Stay current on regulatory and Lloyd's changes affecting the Delegated Authority market.

Mmc