Role Overview
This role sits at the heart of Mastercard’s People & Capability function, supporting employees and leaders while helping to improve how HR services are delivered.
About Mastercard
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper.
Key Responsibilities
- Supports the Leadership Team of People and Capability across initiatives and projects including workforce planning, rewards, employee engagement and training.
- Manages timely coordination and execution of day-to-day People and Capability activities by working with key stakeholders across the business
- Creates reports to support People and Capability program recommendations and track costs and performance of programs
- Leads crucial People and Capability activities including Analytics, Presentations, Executive Meetings, etc.
- Partners with employees, managers and leaders across Business Units, markets, or regions to develop and deploy People and Capability best practices
- Conducts analysis of People and Capability metrics and summarizes findings and implications
Requirements & Eligibility
- Strong experience in Human Resources Operations, Analytics and project Management.
- Knowledge of relevant HR policies and practices, operations and people analytics.
- Ability to work under pressure and multi-tasking with efficiency and accuracy, Sense of urgency with a drive for results, accuracy and thoroughness.
- Excellent oral and written communications skills
- Strong problem solving and troubleshooting skills
- Demonstrated advanced knowledge of data tools (e.g. excel) and operations processes for answering inquiries and identifying systems improvement
Required Skills & Tech
HR OperationsPeople AnalyticsProject ManagementExcel