Marsh

Actively Hiring

Customer Service Advisor

Paris, France

Full-time

Role Overview

We are looking for a Customer Service Advisor to manage a portfolio of corporate financial lines insurance for companies of all sizes, working closely with the commercial teams.

About Marsh

Marsh is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective.

Key Responsibilities

Ensure rigorous monitoring and management of assigned files
Process contractual documents: verification, sending and monitoring of documents, request and monitoring of certificates, digitization of documents
Process premiums, revenues, and other accounting documents: calculate, distribute internationally, regularize, verify, and enter premiums and revenues into tools
Apply procedures and tools specific to the company and the department

Requirements & Eligibility

Degree in insurance
Minimum of 2-3 years of experience in production with a corporate client base
Operational written English
Very good command of office automation tools, especially Excel
Autonomy, rigor, analytical skills, and good understanding of an international insurance program

Required Skills & Tech

ExcelInsurance ManagementCustomer ServiceData Entry