Marsh

Actively Hiring

Claims Consultant

Melbourne, Australia

Full time

Role Overview

Provide technical claims advice, coordinate claim activity, and help clients navigate the claims process with confidence across a portfolio of complex, high-value liability claims.

About Marsh

Marsh is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries with annual revenue of over $27 billion and more than 95,000 colleagues.

Key Responsibilities

Manage and support complex, high-value insurance claims from notification through to settlement
Provide high-quality technical claims guidance to clients and internal teams
Liaise with insurers, loss adjusters, solicitors, and other stakeholders to progress matters effectively
Interpret policy wording and assess claim coverage considerations
Maintain accurate records, reporting, and correspondence throughout the claims lifecycle
Identify claim trends and opportunities to improve outcomes for clients

Requirements & Eligibility

Law degree
Experience in managing complex liability claims including public liability and professional indemnity matters
Knowledge of liability frameworks, including the Wrongs Act and relevant common law principles
Experience engaging with stakeholders, such as clients, legal counsels, and industry partners
Expertise in analysing claims data, recognising patterns, and producing insightful, actionable reports

Required Skills & Tech

Technical ClaimsInsuranceRisk ManagementLiability ClaimsLegal Analysis