Lseg

Actively Hiring

Business Process Analyst

London, UK

Full time

Role Overview

We are seeking a Business Process Analyst to join the Digitalisation Centre of Excellence within DSM at LSEG to drive process discovery, automation opportunity exploration, and digital transformation.

About Lseg

LSEG is a leading global financial markets infrastructure and data provider, empowering economies around the world.

Key Responsibilities

Analyse end-to-end operational workflows, including manual steps, handoffs, approvals, exceptions, and rework loops

Combine process artefacts, interviews, and direct operational insight to understand how work is performed in practice

Engage with SMEs to uncover bottlenecks, challenges, and workarounds

Detect inefficiencies, recurring manual effort, and areas where digital improvements could have real impact

Use SQL to explore operational datasets and quantify volumes, patterns, exceptions, and constraints

Use Python for lightweight analytical exploration to support hypothesis testing and prioritisation

Create simple Power BI visualisations to support discovery discussions

Spot areas for workflow and rules-based automation, analytics enhancements, data-driven decision support, or ML/AI augmentation

Requirements & Eligibility

Experience in business process analysis, operational analysis, or continuous improvement roles
Ability to map and clearly explain processes (BPMN, flow diagrams, or equivalent)
Working knowledge of SQL for operational data exploration
Basic–intermediate Python (Pandas) for analysis
Confidence engaging with SMEs to understand real workflows and recurring issues
Ability to convert qualitative and quantitative insights into structured use-case documentation
Ability to create clear presentation materials for business and non-technical groups
Experience in Agile or iterative environments

Required Skills & Tech

SQLPythonPandasPower BIBPMNAgileProcess Mining