Karat

Actively Hiring

Senior Solutions Engineer

Remote - USA

Full-time

Role Overview

As a Senior Solutions Engineer, you will serve as the strategic technical bridge between Karat and its clients, ensuring clients maximize value from Karat's interview platform throughout their entire partnership journey.

About Karat

Karat is the world's largest interviewing company, transforming organizations around the world by providing a powerful system for technical leaders at companies like PayPal, Atlassian, and Citi.

Key Responsibilities

Serve as the principal technical advisor to enterprise clients
Partner with Software Engineers globally to thoroughly analyze hiring processes and performance requirements
Present Karat's technical solution to prospects as the subject matter expert
Architect and implement the initial Karat interview framework for each new enterprise client
Conduct regular strategic reviews with customers
Design and deliver executive-level training sessions for client stakeholders
Analyze complex performance data and calibrate assessment metrics in collaboration with Content and Data teams
Drive continuous improvement of internal processes

Requirements & Eligibility

7+ years of professional work experience in strategic technical account management, client success engineering, solutions/deployment engineering, SaaS/technical/financial services consulting, or Software Engineering
Demonstrated success as a strategic advisor during client onboarding
Experience directly engaging with C-Suite executives in a client-facing capacity
Strong working knowledge of SQL
Client-facing experience with technical customers required

Required Skills & Tech

SQLSolutions EngineeringTechnical Account ManagementConsulting