Jones lang lasalle

Actively Hiring

Front Office Executive

Bangalore, India

Full time

Role Overview

You will be the face of JLL at the client’s site and will be responsible for interacting and addressing the needs of guests and tenants by maintaining strong public relations.

About Jones lang lasalle

Jones Lang LaSalle (JLL) is a leading global provider of real estate and investment management services with operations in over 80 countries.

Key Responsibilities

Cooperate, coordinate and communicate with other departments to ensure good customer experience

Maintaining a hospitality outlook and always look presentable

Taking ownership of the request or complaint and ensuring they are handled effectively within TAT

Taking daily rounds of the premises and reporting any lapses to the relevant team

Conducting timely Customer Feedback Surveys

Responding to emergency situations and contacting proper authorities

Requirements & Eligibility

Relevant educational background in hospitality with min 1-2 years of work experience OR 2-3 years of experience in Client/customer service facing roles
Good Communication skills with fluency in English and Hindi language is a must
Basic understanding of operating computers, mobile application and MS Office

Required Skills & Tech

Customer ServiceHospitalityCommunicationMS OfficeProblem Solving