Incident.io

Actively Hiring

Others

San Francisco, United States

Full time

Role Overview

Commercial AE is where incident.io's growth gets made real - you're in front of the most ambitious digital-native companies out there, and the deals you close show up in the trajectory of the whole business.

About Incident.io

incident.io is the AI software reliability platform trusted by engineering teams at Netflix, Etsy, and 2,000+ companies who can't afford downtime.

Key Responsibilities

Own your own pipeline from the ground up
Build target lists and run creative outreach campaigns
Sell into VP Engineering, CTO, and SRE leaders
Work closely with a BDR and Solutions Engineer in a pod model
Work alongside CS from early in the deal
Bring AI-forward ideas and strategies to your territory

Requirements & Eligibility

Closed deals at a similar size and pace before - $40k–$50k ACV, sub-60-day cycles
Ability to build own lists and run outbound campaigns
Empathy for the pain points of on-call engineers
Ability to hold a technical conversation without leaning on an SE every time
Scrappy and comfortable in a startup environment
Comfortable with cold calling and picking up the phone

Required Skills & Tech

SalesOutbound SalesCold CallingPipeline ManagementB2B Sales