Ideo

Actively Hiring

Experience Specialist

Chicago, United States

Contract

Role Overview

IDEO Chicago is seeking an Experience Specialist to support the success of design teams and our studio's internal community from both an operational and cultural perspective.

About Ideo

IDEO is a place where you can solve diverse, complex challenges for our clients and their organizations, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and humility.

Key Responsibilities

Contribute to the day-to-day running of the office (calendaring, hospitality, logistics, supplies, studio environment) in a hands-on manner
Be present in the studio to ensure timely preparation, set-up, and coordination of meetings and events
Help prioritize requests for meetings, rooms, and catering and resolve conflicts when necessary
Help design and coordinate on-brand, hospitality-focused experiences for clients, guests, and colleagues
Build relationships and a local network especially with caterers, local restaurants, and other food vendors
Welcome clients and visitors by helping to coordinate their travel and logistics

Requirements & Eligibility

At least 2-3 years of experience in a related role
Experience in hospitality, theatre or stage production or a concierge type of role in a design studio, creative consultancy or corporate environment
Excellent coordination, time management and organizational skills
Natural ability to prioritize tasks
Success at managing a high-volume of responsibility in a fast-paced environment
A no job too small mentality
Enthusiasm for collaborating with a variety of personalities and work styles
Proficient with standard cloud based applications (Google Apps)

Required Skills & Tech

Google AppsHospitalityCoordinationLogisticsTime Management