Associate at Icapital

Ensure client engagements are successful for clients, their investors, lawyers, and fund administrators.

Own the client relationship from the sales hand-off through go-live and beyond.

Seek and synthesize customer feedback to inform product and process improvements.

Identify risks, gaps, or delays in onboarding and drive resolution proactively.

Understand complex legal and operational requirements and translate those into clear, actionable workflows for the Onboarding team.

Manage timelines, expectations, and communication across internal teams and external stakeholders.

Drive accountability across clients and internal partners to keep projects on track.

Act as a trusted advisor to clients, guiding them through best practices and platform capabilities.

Icapital