Hpe

Actively Hiring

Intern

Santiago, Chile

Full time

Role Overview

The Intern - Bachelors Tech role is focused on managing the onsite delivering of software services, pre-sales, post-sales or service delivery support, installation and configuration for customer environments.

About Hpe

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud.

Key Responsibilities

Apply growing technical knowledge to operate a technology area or customer group with limited risk/complexity
Integrate technical knowledge and business understanding to create solutions for customers
Resolve routine in-scope technical incidents independently
Work with team members to resolve more complex incidents
Apply company solutions to meet moderately complex customer needs
Participate in Customer Expectation management as part of escalation process
Build relationship with management in assigned accounts
Sets expectations with customers based on defined parameters

Requirements & Eligibility

Bachelor's degree preferred or Associate degree holder (technical field)
0-3 years working experience in related fields desired
Basic knowledge of company products and services offerings
Conceptual understanding of IT environments

Required Skills & Tech

Server AdministrationTechnical Security ManagementPerformance ManagementIT Environments