Goop

Actively Hiring

Keyholder

Aspen, United States

Full-time

Role Overview

As a Keyholder, you are responsible for delivering on the goop client expectations, growing the clientele through strong relationships, handling cash reconciliation, opening and closing the store, and helping the store meet and exceed sales goals.

About Goop

goop is a lifestyle platform dedicated to exploration, curation, and groundbreaking conversation, spanning beauty, fashion, food, podcasts, TV shows, live events, and retail stores.

Key Responsibilities

Create a warm and welcoming in-store environment, while maintaining instore visual standards
Maintain an effective clientele book, understanding surrounding community & catering to the demographic of potential clients
Learn the details of the product assortment and successfully communicate the finest details to clients, both current and new
Able to handle transfers and return to vendors, while filing necessary paperwork
Handle in store RTV's, damages, etc. when necessary
Handle weekly bank deposit as necessary

Requirements & Eligibility

2-4+ years of retail experience, preferrable within a luxury environment
Strong interpersonal and communication skills, both written and verbal
Ability to perform effective selling techniques to achieve sales and repeat business
Basic computer skills and familiarity with the Microsoft Suite
Physical requirements: lift / carry / move 40lbs. minimum including fixtures and product
Ability to work a flexible schedule including holidays, overnights, and weekends

Required Skills & Tech

Microsoft SuiteRetail SalesCustomer ServiceClienteling