Role Overview
As a Technical Support Specialist, you'll help technical teams document and share what they know with GitBook, answering product questions and troubleshooting issues with custom domains, integrations, APIs, SSO/SAML, and bugs.
About Gitbook
We're building the best platform for authoring, publishing, and maintaining world-class docs. Close to 40,000 sign-ups per month, over 100k Monthly Active Users, used by 2M+ people and thousands of teams like Zoom, FedEx, Nvidia, Snyk, and Google. We're profitable, backed by P9 Capital, Notion Capital, and Fly VC, and our amazing team is spread acr