Customer Success Manager at Ge vernova

Contribute to the implementation of MES solutions utilizing the Software Suite

Own technical deliverables during the entire lifecycle of the projects

Engage throughout the full lifecycle of assigned projects, participating in decisions on architecture, design, and functionality

Work closely with the client to understand their needs and develop strategies tailored to their organization through site assessments

Make standard recommendations on workflow, application, interface, reports, testing and uploads to customers

Responsible for go-live readiness and support as well as post-live checkups

Collaborate with internal team members and clients to ensure customer satisfaction

Resolves issues using established procedures

Ge vernova