Role Overview
We are hiring Financial Customer Associates (FCA) in our Durham site. In this customer service role, you will help customers feel more confident, make clearer decisions, and achieve their own financial dreams by assisting with a broad range of needs including answering questions about their 401k account balance and helping to make withdrawals, loans, account maintenance, provide education or resources.
About Fmr
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates.