Role Overview
We are seeking a results-driven, customer-focused Team Manager to lead a team of up to 18 Customer Success Associates at varying levels, overseeing daily operations, tracking performance metrics, developing team members through coaching and training, and managing escalated customer issues.
About Figure technology solutions, inc.
Figure Technology Solutions, Inc. is the leading blockchain-native capital marketplace for the origination, funding, sale and trading of tokenized assets. More than 480 partners use its loan origination system and capital marketplace, having originated over $30 billion of loans to date.