Exl

Actively Hiring

Customer Support Associate

Noida, India

Full-time

Role Overview

Professionals in this group are responsible to manage outbound calls and customer service enquiries. Individuals identify and assess customer's needs and work with the team to resolve issues.

About Exl

EXL is a global analytics and digital solutions company that partners with clients to improve business outcomes and operational performance.

Key Responsibilities

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Manage outbound calls and customer service enquiries

Identify and assess customer's needs and work with the team to resolve issues

Manage the entire issue management process for clients & ensure necessary follow up actions are taken to resolve customer issues

Assist in responding to client queries leveraging a broad understanding of the products/services of the organization

Requirements & Eligibility

Graduation 0 - 1 year
Client Service Systems
Domain Knowledge
Listening Skills
Working under Pressure
Writing Communication Skills

Required Skills & Tech

Client Service SystemsDomain KnowledgeListening SkillsWriting Communication Skills

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Role Highlights

Posted Date

26 Oct 2026

Experience

0-3 years