Specialist at Equinix

Reviews work orders in the queue and handles skilled requests which require deep understanding of standard operating procedures and adherence to commitment times

Reviews expedited requests and handles or re-directs to appropriate team members

Supports cross functional teams by collaborating on customer tickets

Maintains detailed written records of all work activity

Ensures any necessary reporting is complete and accurate; executes ad-hoc reporting requests

Handles requests requiring skilled rack and stack support of customer equipment

Supports challenging datacenter cross-connect work requiring deep understanding of operating procedures for installs, terminations, modifications, and testing

Monitors stock levels and proactively addresses needs for reordering of materials in partnership with proper teams

Equinix

Specialist

Role Overview

About Equinix

Key Responsibilities

Requirements & Eligibility

Required Skills & Tech