Deliveroo

Actively Hiring

Others

Bologna, Italy

Full-time

Role Overview

We are looking for an Account Manager for our New Vertical Grocery & Retail team based in Bologna to oversee relationships with high-volume strategic partners using data-driven insights.

About Deliveroo

Deliveroo is a global food delivery service now part of DoorDash, transforming the way people shop and eat by bringing together teams with greater reach, scale, and ambition.

Key Responsibilities

Act as the primary consultant for a portfolio of different small and medium retail partners, building deep, long-term relationships.
Use data manipulation and analysis to identify trends, increasing profitability and growth for both your partners and Deliveroo.
Drive commercial value through upselling, cross-selling, and identifying new business opportunities within your portfolio.
Collaborate with Marketing, Operations, and Customer Service to develop and implement bespoke solutions that solve partner challenges.
Serve as the main point of contact for strategic partners, addressing complex issues with professional, timely, and scalable solutions.

Requirements & Eligibility

Significant commercial experience, with a background in retail, FMCG, or high-growth technology companies.
Knowledge of the food retail industry, understanding the unique challenges and opportunities within the grocery sector.
Proven ability to manage long-term relationships with strategic stakeholders and global brands.
Professional fluency in English to collaborate with our global teams and partners.

Interview Process

The interview typically includes 3-4 stages.

Required Skills & Tech

Account ManagementData AnalysisBusiness DevelopmentCommercial StrategyRelationship Management