Dbs

Actively Hiring

Customer Support

Podakudy, India

Full-time

Role Overview

Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions and provide exceptional customer service.

About Dbs

DBS is a leading financial services group in Asia with a presence in 19 markets, headquartered and listed in Singapore.

Key Responsibilities

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Ensure compliance with all applicable regulations and bank policies for all processes related to banking transactions

Process cash transactions, transfer transactions and clearing of instruments

Receipt & processing of cheques, demand drafts, dividend warrants, pay orders & other instruments, bills for deposits up to authorized limits

Process requests for new account opening, transaction updation etc., either jointly with an officer or independently, upon specific authorisation in this regard

Process customer service requests, Respond to customer service account inquiries such as account balances, transaction details, statements and fees/charges

Address customer queries and grievances within the defined timelines and escalate when required to the appropriate authorities

Requirements & Eligibility

2-4 years Banking Experience
Graduate preferably Banking/Commerce
Excellent interpersonal and communication skills
Ability to build strong relationships with clients
Responsible
Ability to meet deadlines
Knowledge about internal/external regulations
Good Computer Knowledge

Required Skills & Tech

Banking OperationsCustomer ServiceCash TransactionsRegulatory Compliance

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Role Highlights

Posted Date

9 Oct 2026

Salary

Competitive

Experience

2-4 years