Cvs health

Actively Hiring

Shift Supervisor

Pennsylvania, United States

Part time

Role Overview

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty through a focus on excellent customer service.

About Cvs health

CVS Health is building a world of health around every individual, shaping a more connected, convenient, and compassionate health experience to simplify health care one person, family, and community at a time.

Key Responsibilities

Work effectively with store management and store crews
Supervise the store's crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
Assist customers with their questions, problems and complaints
Promote CVS customer service culture
Handle all customer relations issues in accordance with company policy
Maintain customer/patient confidentiality
Price merchandise and stock shelves

Requirements & Eligibility

Deductive reasoning ability, analytical skills and computer skills
Advanced communication skills and supervision skills
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
High School diploma or equivalent preferred but not required

Required Skills & Tech

SupervisionRetail OperationsCustomer ServiceAnalytical Skills