Role Overview
The Manager, Member Care is responsible for leading the end-to-end digital member experience across CLEAR’s highest-touch support channels, overseeing Team Leads and Specialists while driving operational excellence, service quality, and continuous improvement.
About Clear
CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel.