Role Overview
The Quality Assurance Ops Support Analyst 1 is an entry-level position responsible for supporting quality assurance and operational control activities within Core Operations. The role includes conducting quality reviews, monitoring adherence to established processes and regulatory requirements, maintaining documentation, identifying process gaps, and supporting continuous improvement initiatives.
About Citi
Citi is a leading global bank that provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.