Role Overview
The CX Machine Learning Engineer will architect, build, and scale enterprise-grade AI/ML and Generative AI solutions, including predictive models, RAG architectures, and autonomous agentic workflows. The role involves owning the full machine learning lifecycle, from data pipelines and low-latency model serving to LLMOps infrastructure and automated evaluation frameworks.
About Cisco
Cisco is a global leader in networking and technology, innovating for 40 years to create solutions that power how humans and technology work together. The Customer Experience (CX) Engineering organization focuses on building next-generation AI-powered experiences through the Cisco IQ platform, leveraging Generative AI, automation, and data-driven i