Role Overview
As a Collections Team Leader, you will lead and support a team of up to 8 agents to deliver fair customer outcomes and excellent service, coach and develop team members, manage performance and key metrics, act as an escalation point, and collaborate with stakeholders.
About Capital on tap
Capital on Tap is a financial platform offering a best-in-class business credit card, SME-focused spend management platform, and a growing suite of financial products designed to make running a small business easier.