Calix

Actively Hiring

Success Operations Analyst

Bangalore, India

Full-time

Role Overview

This entry-level position will help turn Success Operations plans into the reports, tools, and processes the Success team uses every day.

About Calix

The Calix platform enables Communication Service Providers (CSPs) of all sizes to transform and future-proof their businesses through real-time data, automation, and actionable insights delivered via Calix One.

Key Responsibilities

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Build and maintain Salesforce reports and dashboards for Success leaders, keep recurring reports up to date, and check that the numbers are right

Help build and define AI workflows and automations, and look for manual, repetitive work that could be automated

Write and update wiki articles and step-by-step guides for Success processes, including the reports and tools the team builds

Test new Salesforce features and Power BI dashboards before they go live, and report back on whether each change works as expected

Flag data or system issues that look wrong and describe them clearly so they can be fixed

Ask questions, learn the business, and take on more responsibility over time

Requirements & Eligibility

Bachelor's degree in data science, analytics, statistics, computer science, information systems, or a related field, or equivalent experience
Comfort working with data and spotting when something doesn't look right
Interest in AI tools and automation
Clear writing and a willingness to ask questions
Curious, organized, and eager to learn new tools and processes
Must be able to work US business hours
Candidate must be able to work any of the assigned shifts, including APAC, EMEA, or AMER, as might be needed for the business

Required Skills & Tech

SalesforcePower BITableauPythonSQLExcel

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Role Highlights

Posted Date

9 Oct 2026

Salary

Competitive

Experience

Entry level