Avanade

Actively Hiring

Modern Workplace Engineer

Rome, Italy

Full time

Role Overview

Contribute to the evolution of enterprise collaboration and communication platforms, acting as a Modern Workplace Engineer specializing in Microsoft Teams and Voice architecture within a global delivery model.

About Avanade

Avanade supports enterprise clients in transforming their collaboration and communication models by leveraging Microsoft Teams and Teams Phone technologies to enable modern, secure, and scalable work environments.

Key Responsibilities

Be an integral part of a team for the implementation of collaboration and communication solutions based on Microsoft Teams
Support clients in the modernization journeys of collaboration and voice platforms
Implement hybrid and cloud-native architectures for Teams and Teams Phone
Operate as a trusted advisor, maintaining end-to-end ownership of architectural choices
Implement solutions based on Microsoft Teams and Teams Phone (Calling Plans, Operator Connect, Direct Routing)
Lead voice modernization initiatives including migration from legacy PBX systems to Teams and voice integration with Direct Routing and Operator Connect

Requirements & Eligibility

Consolidated experience in complex enterprise contexts
Strong exposure to collaboration and voice architecture
Strong orientation towards customer value and solution quality
Ability to translate complex collaboration and voice scenarios into clear and sustainable architectures
Comfort working in a global, remote-first delivery model

Required Skills & Tech

Microsoft TeamsTeams PhoneCalling PlansOperator ConnectDirect RoutingSBC