Amazon

Actively Hiring

Business Analyst

Bengaluru, India

Full-time

Role Overview

Drive daily execution of speed improvement initiatives across India's fulfillment network, monitoring metrics to meet customer promises and leading cross-functional coordination.

About Amazon

Our inclusive culture empowers Amazonians to deliver the best results for our customers.

Key Responsibilities

Drive daily execution of speed improvement initiatives across India's fulfillment network, monitoring 0D/1D/2D GVS metrics to meet customer promises.

Lead cross-functional coordination between First Mile, Middle Mile, and Last Mile teams for program delivery.

Analyze root causes of speed degradation and develop corrective action plans.

Manage capacity planning and resource allocation supporting speed objectives.

Partner with FC operations, transportation, and planning teams to resolve operational bottlenecks.

Generate performance reports and dashboards for leadership review.

Identify process improvement opportunities to reduce transit time variability.

Escalate critical issues and communicate operational challenges to senior stakeholders.

Requirements & Eligibility

1+ years of data analytics or automation experience
Bachelor's degree
Knowledge of data pipelining and extraction using SQL
Knowledge of SQL and Excel at a moderate or advanced level
Experience with data mining tools like SQL, SAS, SPSS, or similar

Required Skills & Tech

Microsoft ExcelSQLETLQuickSightTableauSASSPSSData Analysis