Alan

Actively Hiring

Customer Marketer

Remote - France

Full-time

Role Overview

As a Customer Marketer, you will turn customer, market, and field insight into clear narratives, useful programmes, and concrete actions that improve customer adoption, commercial effectiveness, and business growth.

About Alan

Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.

Key Responsibilities

Own broad and strategically important Customer Marketing outcomes.

Challenge the framing of complex customer, commercial, or market problems.

Connect Customer Marketing decisions to company priorities, customer value, and long-term business impact.

Build scalable systems for insight, narrative, rollout, adoption, and feedback.

Influence senior stakeholders across Marketing, Sales, Customer Success, Product, and local markets.

Anticipate second-order effects and create leverage beyond your own execution.

Raise the quality and consistency of Customer Marketing practices across the team.

Requirements & Eligibility

A strong track record of owning broad or strategically important Customer Marketing outcomes.
Experience making complex trade-offs across customers, markets, teams, and business priorities.
Strong commercial judgment and ability to identify systemic opportunities or constraints.
Experience building scalable systems, programmes, or ways of working.
Ability to influence senior stakeholders without relying on formal authority.
Excellent communication, narrative, and strategic thinking skills.
Comfort operating in complex, ambiguous environments and creating leverage beyond individual execution.

Required Skills & Tech

Customer MarketingGo-To-MarketStrategic ThinkingStakeholder Management